Frederick's of Hollywood Reviews

Based on 8 customer reviews and online research, fredericks.com has a consumer rating of 2.6 out of 5 stars, indicating that most customers are generally satisfied with Frederick's of Hollywood.

2.6 / 5.0

8 Reviews

5 Stars(3)

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4 Stars(0)

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3 Stars(0)

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2 Stars(1)

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1 Star(4)

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How would you rate Frederick's of Hollywood?

Customer Reviews (8)

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Randall Hicks
Posted on 06/15/2021
Awesome Company

Order really cute pajamas set for my wife. The quality of the pajama set was a superb. If your looking for bathing suits, lingerie, pajamas, panties etc... They have it and they will exceed your expectations. I love the garments they sell.

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Elmer Medina
Posted on 04/22/2021
Outraged

I bought a Hollywood knock out superboost bra it was cut super small so I was going to exchange for a larger size. When reading how to do the returns they actually charge you to send it back. Maybe it's Just me but I find that insulting. Needless to say I will send you your merchandise back and will never use your company again. Lesson learned.

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Joyce Reynolds
Posted on 02/02/2021
DO NOT ORDER FROM FREDERICK'S OF HOLLYWOOD

I placed a large order from Frederick's. Not only did it take over 2 weeks for it to arrive, they sent another customer's order to me. I have sent MULTIPLE emails through their website... no response. All I want are the items I paid for; I spent well over $100. I am incredibly disappointed in the lack of a response. I feel ripped off! Also, there is not a phone number listed anywhere on their site either. SHADY!

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Liam Cruz
Posted on 01/25/2021
Don't waste your money

I ordered some bras and panties on January 15th, I got an email that they had shipped on the 16th, today is Jan 25th still no merchandise and no customer service available! A waste of money and time, very disappointed will never order here again, they won't email you back and there is no number ypu can call, I probably will never get my stuff, dont order from this site, unless you want your money tossed out the window!

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Guest
Posted on 12/01/2020
Great quality

12-1-2020
Fits great, great customer service, good quality. Thank you highly recommended Alexandria knopp

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Tracey Hudson
Posted on 07/26/2020
Awful service

I ordered online never received confirmation
Tracking thought maybe I forgot to process card! Nope, was charged tried to contact no phone number for customer service. Tried online
Need an order number which I never received
What kind of buisness doesn't have phone number for customer service

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Guest
Posted on 06/01/2020
Terrible service

I purchased 3 items that literally went on sale the very next day. I could not find an 800 # to call, so I had to submit an email. My products had just been ordered so they hadn't gone out yet for delivery. I didn't get an answer back for several days by the time I did my order had gone out, and I was basically told tough luck they won't reimburse the difference, so I'll have to return the item to get the difference which makes no sense. So I asked what I needed to do to start the return and of course I have not heard anything back that was a week ago.

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Bessie Russell
Posted on 05/27/2020
Long term customer w no complaints

Customers for 25 years. They know what they are doing and their quality over other vendors is most appreciated. The materials they use and the proper tailoring, the care that goes into their lingerie is evident. The fabrics are softer; the elastic and adornments nicer; the stretch easy; the seams smooth. All the lingerie just feels good to wear and touch. Use their sizing guides because you may need a different size in different styled garments. I've never bought bras, only lingerie. We love it. We've never felt deceived by sales or anything. Sometimes it is only the remaining sizes and odd colors that are on sale in order to clear merchandise so pay attention to what you are doing rather than complain when you are not attentive. E.g., black sells out faster than yellow so only the yellow XL might be the item on sale but not the same design in Med black. We've never had ordering problems during the whole 25 years. My parents used them, too. Thanks, Mom & Dad.

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Frederick's of Hollywood Questions & Answers

Angel Harvey

Posted on 05/28/2020

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Less expensive - Adam and Eve. Better, not that I know of. There are lingerie shops that have European lingerie that costs three times as much as Frederick's but it is not really worth that extra amount. Frederick's isn't going to break on you.

Addison Gibson

Posted on 11/30/2018

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Their brick and mortar stores don't exist, but they have an online store.

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